Privacy Policy

1. Introduction

Oz Lotto ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

Personal Information

• Name, date of birth, and contact details
• Government-issued identification documents
• Financial information for payment processing
• Gaming activity and transaction history
• Communication records with customer support

Technical Information

• IP address and device information
• Browser type and version
• Website usage data and analytics
• Cookies and similar tracking technologies

3. Protection of Minors

We do not knowingly collect personal information from individuals under 18 years of age.

Our services are strictly for adults only. We have implemented age verification procedures to prevent underage access. If we become aware that we have collected information from a minor, we will take immediate steps to delete such information.

Parents or guardians who believe their child has provided personal information to us should contact us immediately at [email protected].

4. How We Use Your Information

We use your personal information for the following purposes:

• Service Provision: To provide lottery services and process transactions
• Identity Verification: To verify your age and identity as required by law
• Compliance: To comply with legal and regulatory requirements
• Customer Support: To respond to inquiries and provide assistance
• Security: To protect against fraud and unauthorized access
• Responsible Gaming: To implement responsible gaming measures
• Communications: To send important updates and notifications

5. Information Sharing and Disclosure

We may share your information with:

• Regulatory Authorities: As required by Australian gambling laws
• Payment Processors: To process financial transactions securely
• Service Providers: Third parties who assist in providing our services
• Legal Compliance: When required by law or to protect our rights
• Responsible Gaming Organizations: To provide support services

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Security

We implement comprehensive security measures to protect your personal information:

• 256-bit SSL encryption for all data transmission
• Secure data storage with access controls
• Regular security audits and monitoring
• Employee training on data protection
• Compliance with PCI DSS standards

7. Your Rights

Under Australian privacy law, you have the right to:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Complaint: Lodge a complaint about our handling of your information
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at [email protected].

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Support responsible gaming measures

Generally, we retain account information for 7 years after account closure, as required by Australian financial and gaming regulations.

9. Contact Information

For privacy-related questions or concerns, contact us:

Privacy Complaints

If you have a complaint about our handling of your personal information, you can also contact the Office of the Australian Information Commissioner (OAIC):

10. Compliance Statement

This Privacy Policy complies with:

• Privacy Act 1988 (Cth)
• Australian Privacy Principles (APPs)
• Interactive Gambling Act 2001
• Anti-Money Laundering and Counter-Terrorism Financing Act 2006